MyCo enlisted on Zoom’s App Marketplace : A better business experience for businesses and customers
Becoming enlisted on Zoom’s App Marketplace is no simple feat, but any software that meets Zoom’s security and technical requirements could successfully become enlisted on the Zoom App Marketplace after rigorous testing and evaluation by Zoom’s technical department. And this is why we’re publicly sharing this news today as MyCo has fulfulled all Zoom’s requirements becoming the latest software addition on Zoom’s App Marketplace.
According to Sanmi Gbadegesin, MyCo’s Founder and CEO, the vision for MyCo had always been to make business easier for businesses and their customers.
Simplifying business processes and providing seamless customer experiences summarises what MyCo has done via their simple All-In-One CRM & business tool.
And this is why many entrepreneurs and business owners across various countries have ranked MyCo 5 stars on TrustPilot, due to its feature-rich capabilities for businesses.
Esther has described MyCo as “everything in a box”, being an all-in-one business solution that has everything she needs to operate and grow her business.
The challenge
Many businesses face multiple challenges especially when onboarding new customers and delivering a seamless service for their customers. Unfortunately, without the right system, it is only a dream, leaving many businesses struggling with business operations, losing sale opportunities in various ways.
Esther is one one of those business owners, an experienced career coach providing career services to individuals pursing career growth/advancement.
To make it easy to find customers, Esther advertises her services online, so that interested individuals can sign up and book appointments with her.
Esther would usually have to collect customer information in several ways, and manually create a Zoom meeting to deliver her coaching services. She would also have to manually forward the meeting details to her client.
When you add the number of emails she has to send reminding clients of their appointments, it results in an admin overhead that doesn’t always result in a sale.
With MyCo, the entire process has been simplified for Esther, providing a seamless experience for customers and helping the business maximise sale opportunities.
Problem solved by MyCo, with the Zoom Connector and more
Esther heard about MyCo after facing a number of business frustrations and decided it was time to find a suitable system that can help her manage and grow her business.
But since Esther started using MyCo to manage her business, equipped with the new Zoom connector capabilities within the system, here is what the experience looks like for both Esther and her customers.
- Esther has created an online form / landing page on MyCo allowing her customers sign up for her services and choose an appointment slot
- With the new connection into Zoom, a Zoom meeting link is automatically created
- MyCo automatically sends the meeting details via email to the client eliminating the need for Esther to manually setup the meeting on Zoom
- MyCo provides the customer with an invoice giving them an option to make payment (using an already existing MyCo-Stripe payment connector)
- MyCo sends a series of emails and SMS to the client including reminders of the meeting and information to prepare them for the meeting
Automating the entire sales process above has transformed an entire sales and service process into a quick and seamless process for both Esther and her clients.
The seamlessness and automation saves so much time, eliminates admin overhead and helps Esther convert more clients into paying and loyal customers.
This is not just a dream for every growing business, but a reality for businesses who choose to win in the marketplace.
Click here to read the full documentation on the Zoom-MyCo connector.
When you add other existing capabilities in MyCo such as managing customer lists, designing marketing campaigns, invoicing and preparing customer agreements/contracts, you realise how feature-rich the solution is.
It is for this reason many businesses on MyCo have rated it 5 stars on TrustPilot, being an all-in-one business solution they can rely on.
The entire team behind MyCo is super-excited about this new Zoom-MyCo relationship, understanding and appreciating the value it brings to the marketplace.
MyCo continues to provide better and seamless experiences to businesses and their customers in every way possible. This is just the beginning of greater things for the company.
To find out more about how MyCo works, check out the website on www.mycentreoffice.com
